Before we get into the questions people often ask about Stressless recliners, let’s talk some about what they are. Simply put, Ekornes Stressless is the most comfortable choice in leather recliner chairs. These recliners blend style and comfort into a seat that you’ll never want to stop showing off.

There are seventeen different models in the Stressless line, both powered and stationary. Many models include a matching footrest and our signature circular wooden base. Each chair looks as at home in a high-powered office or executive lounge as in the comfort and style of your own living room.

How Do I Care for my Stressless Leather?

One of the most frequent questions Stressless owners ask is how to care for the leather of their chair. Stressless uses only the highest-quality leather to make our chairs. Caring for it appropriately will ensure that your recliner will stay soft and gorgeous for years to come.

In order to make your leather care easier, Ekornes has put together a specially formulated leather care kit. You can get these kits at any Stressless retailer, and we highly recommend all Stressless owners purchase one. There is one kit that is formulated for our Batick, Cori, Paloma, and Noblesse leathers and a separate kit for our Pioneer leather.

Are There Non-Leather Stressless Recliners?

If you live a vegan lifestyle or simply prefer to avoid leather products, you can still indulge in the luxurious style and comfort Ekornes Stressless recliners bring to the table. Many of our customers want to know if they can get non-leather Stressless recliners.

The good news is that you can get Stressless recliners in an ultra-microfiber textile called DINAMICA. This fabric offers the same sophisticated air and longevity as our leather finishes do. DINAMICA is a micro fiber-quality fabric that resembles chamois leather. It is soft, very comfortable, breathable and non-static. It’s also easy to keep clean and water resistant.

What Are the Weight Limits?

Of course, any time you’re shopping for a new piece of furniture, it’s important to learn about its weight limits. The last thing you want is to damage your new Stressless recliner by putting too much weight on it. You want to relax into your Stressless recliner, not worry about whether it will hold you up.

The weight limit for your new recliner will depend in large part on its base. Stressless recliners come with five different base options: Classic, Signature, Star, Office, and Moon. Each of these bases has been tested up to 287 pounds and will support that weight with no risk of damage to the chair.

How Big Are Stressless Recliners?

If you start browsing the Stressless recliner listings, you may notice that these recliners come in different sizes. The Consul, Magic, Mayfair, Reno, Sunrise, View, and Wing recliners all come in small, medium, and large sizes. You want to make sure you get the one that will best fit both your body and your space.

Each Stressless product has its dimensions listed on the recliner web page, as well as in the Stressless catalog. Below is a quick chart detailing the best model sizes for your height and weight:

Can I Get Replacement Parts?

In some rare cases, you may find that one or more parts on your Stressless recliner wears out with time and use. Although the chairs are protected under a limited warranty (more on that later), you can request replacement parts to fix your chair if you like. It’s important to note that these replacements are only available for chairs that have been made in the last ten to fifteen years.

In some cases, you may be able to reach out to Stressless directly about replacement parts. But most of the time, you’ll need to work through an authorized Stressless retailer to get these replacement parts. You can also get accessories for your product through these retailers.

How Do I Order Replacement Parts for my Stressless Recliner?

If you need to request a small part that will ship at no cost to you, email consumersupport.us@stressless.com. Include your mailing address, the name of your product, the age of your product, and the part you need, along with a photo of the part. If you need a part that won’t ship free, you’ll need to reach out to us through separate channels.

If you need to order a larger part, you’ll need to the authorized Stressless retailer you purchased from. You’ll need to bring a copy of your original receipt or a picture of the production label on your product. Your retailer will help you get the part you need, as Stressless does not sell directly to consumers.

How Does the Warranty Work?

We mentioned that Stressless recliners are covered under a limited warranty, so many people want to know how that works. Our internal mechanism, including our signature Glide mechanism, is guaranteed with a ten-year warranty. The base, foam, and power motor and mechanisms are all covered under a five-year warranty.

There’s a two-year Stressless chair guarantee on power batteries and a one-year warranty on the leather or upholstery fabric on your chair. It’s important to note that these warranties only apply if you purchase a Stressless product from one of our authorized retailers. This warranty also does not cover labor or installation charges for necessary repairs to your recliner.

How Do I File a Warranty Claim?

In the unusual case that you do need to file a warranty claim you’ll need a copy of the original sales receipt, so be sure to put that somewhere safe when you order your recliner. You may also need to register your product on the Stressless website, so be sure to do that immediately after your purchase.

If you’ve moved you may be able to file a warranty claim through any authorized Stressless retailer or directly through Stressless.com. Just make sure you have all the appropriate documentation, including your original sales receipt.

How Much Does Stressless Recliners Cost?

When you’re browsing our selection of Stressless recliners, you may notice there aren’t any prices listed. We prefer our customers to get a personalized, hands-on sales experience that addresses all their concerns before turning the discussion to pricing. That said, Stressless recliners prices typically range anywhere from $1,695 on the low end to $4,895 on the high end. While those prices might seem high, please remember that Stressless furniture is built to last and many families proudly pass down their furniture over generations.

If you’d like to find out how much a specific Stressless recliner costs, contact us or give us a call and a dedicated customer service agent will assist you. They’ll be able to answer any questions you may have, find the right product for you, and figure out payment options. You can rest assured that every Stressless recliner is more than worth the price tag, and, after all, how can you put a price on comfort?

What’s the Status of My Stressless Order?

If you’ve recently placed an order for a Stressless recliner, you may be understandably anxious for it to arrive. Each Stressless product is made with the utmost care and attention to detail. This means that it can take some time to get your product crafted to perfection and hand-delivered to your door.

If you’re anxious for an update on your order status, don’t hesitate to contact us for the current status of your order.